August 2020 - Product Update

At CMNTY we strive to offer you the best tools to get your research job done, especially during these tough times. This month’s update is once again packed with solutions to make your research life easier and get your insights faster.

Focus Improvements

Auto-Login Links

In order to make it easier for participants to join a Focus meeting, we made sure that the link they receive with the invite email automatically logs them in. No need to enter a username or password anymore.

Video Sharing Improvements

Last month we introduced the ability to share videos directly within Focus by uploading a MP4 or MOV file. If you had a different file format, you first had to convert the file to a MP4 format before you could actually play it.

With this release you can upload the videos in any format ahead of the meeting, after which we will convert it to a format, playable in all browsers.

Pulse Improvements

Task Completion Matrix

We’ve expanded our Task Completion Matrix with the ability to filter on groups and languages. You can now see completion rates per user group and send reminders to that group only.

We also added completion percentages based on access. This allows you to create tasks in a forced order, while still being able to calculate the completion percentage for all tasks per group.

Bookmarking Journal Entries

You can now also bookmark Journal entries. This allows you to keep track of interesting journal submissions and save them for later analysis. Together with Sentiment Analysis and WordCloud, you can quickly get the overall sentiment of your bookmarked journal entries.

UI Revamp

Many smaller design improvements were added to Pulse, but the biggest change is in the menu. Because the menu needed to host more items we had to take a closer look on how to improve overall navigation. After extensive research, we changed the menu in a way that allows you to easily see where you are, and quickly reach your destination. We are eager to hear what you think about the new menu. So please hare your feedback with your Customer Success Manager.

What’s Next?

We are continuing to expand our Focus module with more solutions and are also looking on how to reduce set-up time and shielding personal identifiable information (PII) in CMNTY Platform as a whole.

Available Now

By the time you read this, your platform has already been updated with these improvements. If you have any questions or suggestions, please reach out to our team here.