CMNTY Platform 5.26.0 – Discussion Board, Bounce Details, & Member Growth Insights


Every two weeks, we release updates to our community platform; today’s release is Platform 5.26.0. As we continue to release updates to the platform, we’ll also release a blog post here to help walk you through the new features of Platform 5.26.0.

Ability to Pin Discussions

In our continuous effort to expand functionality within Discussion Board, we now have added the option to pin Discussions. By pinning, the discussion will stay on top of the list, allowing you to put more attention on it.

Search in Discussions and Comments

This release also contains the option to search for Discussions and Comments through the Search widget. This allows you to find a certain discussion or comment more easily. We’ve also made sure that you are capable of adding the Search widget in the sidebar of Discussion Board, making the search easily available.

Expanded the User Activity Export with Discussion Board

The User Activity export already contains information per member how much they participated in a certain module. We’ve now made sure that their participation within Discussion Board is also added. This allows you to better see how you members are engaging across several modules.

Bounce Reason in Newsletter Insights

Within the addition of the Newsletter Insights, you were already capable of figuring out what the reason was behind a bounce within the newsletter. Now we’ve expanded this feature to the web interface, allowing you to quickly see why someone bounced. This should help in quickly seeing which people are bouncing for what reason.

Member Growth in Insights

The Insights dashboard will be expanded in this version with a completely new graph: Member Growth. This graph displays how your member growth was over time. How many people joined? How many people left? How many were frozen or deleted? This should help you in understanding how your members are thriving.

Outgoing Emails

Email validation is a complex task. CMNTY Platform does it best to validate that a proper email address is filled in, before allowing the user to continue. However, it sometimes may occur that we were unable to send the email to the specified email. That’s why we’ve now added an ‘outgoing emails’ section in the Analyze section of your platform. In here, you can see any emails that are ready to be send to your members. Any emails that we were unable to send, will be flagged, indicating that the email address is probably incorrect.

Forum API Endpoints

Our platform already contains a substantial API. We have added new endpoints with this release. You can now retrieve all forum topics, post and likes from the platform.

Wondering What Else We’re Working On?

Right now, our development team is hard at work to continue to improve the platform with new options to the Insights page, expanding Discussion Board functionality and API from Platform 5.26.0. Stay tuned and never hesitate to reach out to with any questions!