June 2021 - Product Update


At CMNTY, we strive to offer you the best tools to get your research job done, especially during these tough times. This month’s update is once again packed with solutions to make your research life easier and get you insights faster.

Updated Challenge & Blog Export to Excel

Last month we released the new forum and journal export, based upon your input. This month we changed our export of Challenge and Blog to Excel. Not only is your file better structured by splitting data across multiple sheets, but we also apply filters on columns so you can start filtering quickly.

We also made some minor improvements to the attachment export to make them more understandable.

Create Word Clouds from Open Questions in Questionnaire

You can now generate a word cloud based on answers to open questions within a Questionnaire. Word Clouds are a great way to visualize text-based content.

  • Reveal key themes quickly
  • Brighten up your report
  • Make results easier to understand for everyone
Generated Word Cloud within the Questionnaire module

Increased Discussion Depth

Sometimes you want to keep on engaging with a participant within a Discussion. Whether you have follow-up questions based on previous answers or want to extend the conversation, continuing the thread is essential in either case. That’s why we’ve made sure that you no longer are limited to a depth of 3 levels, but you now can go up to 8 levels within Discussions.

Discussion containing several threads

What’s Next?

We will continue to improve our exports and ensure all other modules will get an update soon. Next month, we will introduce an updated Questionnaire and Participants Excel export.

Available Now

By the time you read this, your platform has already been updated or is updated within a couple of days with these improvements. If you have any questions or suggestions, please reach out to our team here.